All sales are final. Wood bats are a natural product, and will break at some point during use. A break could occur on the first swing, or three years from purchase. This is precisely why we recommend not spending an arm and a leg for your lumber!
If a bat is damaged in the shipping process please reach out to us via our website and we will be sure to take care of you. Similarly, if the bat you received for some reason does not match your order, let us know and we’ll have a replacement shipped out faster than you can say swinger!